Yes, we love talking to our customers so please call us on 0844 826 7812 or 01795 414 784, even if you just have a question.. Lines are open 8am - 8pm Monday to Friday, 9am - 1pm Saturday (except bank holidays).
You can be 100% assured that we take your payment details very seriously. If you buy using your credit card, debit card or PayPal account, your order is processed by a partner of ours called Cybersource. This is one of the most secure online payment systems in the world and owned by Visa.
If you choose to pay by Direct Debit, you will pay the magazine Publisher directly. Please be assured that you are at all times protected by the Direct Debit Guarantee and can cancel future payments at any time you want by talking to your bank or building society.
On top of all of this, protection the Magazine Subscriptions website uses the best Secure Socket layer (SSL) technology. SSL is used by all reputable e-commerce companies and websites because it is so secure.
If you pay by credit card, debit card or PayPal your statement will show ThreePM Ltd which is us, the company that owns the Magazine Subscriptions website.
If you chose to pay by Direct Debit, you will pay the magazine Publisher directly. Importantly, you are at all times protected by the Direct Debit Guarantee and can cancel future payments at any time you want by talking to your bank or building society.
How much will I be charged for delivery?
The good news is that all the prices shown on Magazine Subscriptions include FREE DELIVERY which means that there are no additional charges to those shown for each magazine or newspaper.
Most magazines will be delivered within 2 – 6 weeks of you placing your order. The delivery date is determined by the date that you order, the print date of the next available issue and whether the title is published in the UK or overseas. In some cases, such as for National Geographic, your first issue may take up to 12 weeks to arrive (although this is usually shorter).
· If you have not received your magazine within this time please contact the publisher, their contact details can be found in your order confirmation email.
The fastest way to solve this is to contact the Customer Care team of the magazine Publisher. These details will be on the Order Confirmation email that we sent you and on any magazines that are delivered.
You cancel your subscription within 48 hours of ordering by contacting us on 0844 826 7812.
After this time your subscription order will have been passed to the Publisher of your magazine and you will need to contact them. In nearly all cases a Publisher will cancel the subscription and refund you the money for issues not yet delivered.